At CONELLY, accessible from conelly.web.id and through our mobile applications distributed on the Google Play Store and Apple App Store, one of our main priorities is the privacy of our users. This Privacy Policy document outlines the types of information we collect, how it is recorded, used, and the choices you have regarding your personal data.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at chadnconnell@gmail.com.
1. Information We Collect
We may collect personal and non-personal data from you when you use our website or download and interact with our mobile applications. This includes:
- Account Registration Information: If an application requires registration, we may collect your email address, username, password, and optional profile details.
- Device and Usage Information: We automatically collect certain information when you run our apps, including your mobile device's unique ID (IMEI or ADID), operating system type and version, IP address, system language, and browser details.
- Log Files: CONELLY follows a standard procedure of using log files. These files log visitors/users when they interact with services. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, and app interactions.
- User Content: If our applications allow data inputs (such as emails, attachments, notes, or chat messages), this data is processed and stored on secure database servers.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, test, and maintain our mobile applications.
- Improve, personalize, and expand application features.
- Understand and analyze how you use our applications to diagnose bugs and technical failures.
- Develop new products, services, features, and functionality.
- Send notification alerts (with your permission via Push Notifications).
- Process transactions and send purchase confirmations.
- Prevent fraudulent activities, spam, and policy violations.
3. Third-Party Services (Analytics and Advertising)
Our applications and website integrate with third-party service providers that collect information to identify your device. We use these services for performance analysis, analytics, and serving relevant ads.
Below are links to the privacy policies of the primary third-party service providers used in our mobile applications:
- Google Play Services: Google Privacy & Terms
- AdMob (Google Ads): AdMob Policies
- Google Analytics for Firebase: Firebase Privacy Policy
4. Data Retention & Account Deletion Policy
In accordance with Google Play Console Developer Policies and Apple App Store Review Guidelines, we are committed to respecting user control over personal data. We only retain personal data as long as necessary to provide service.
Requesting Account Deletion: You have the right to request the deletion of your account and all associated personal data from our servers. You can easily do so by visiting our Account Deletion Request Form. Upon receiving your request:
- Your account registration, username, and email will be permanently removed.
- Any stored user data generated inside our apps will be erased.
- Backup copies of database entries will overwrite and remove your data within 3 business days.
- We will send an email confirmation to your registered email address once the data removal is complete.
5. Security of Your Information
We value your trust in providing us with your personal information. We strive to use commercially acceptable means of protecting it. However, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security. We utilize modern HTTPS protocols, database encryption, and security token handshakes in all developer products under the CONELLY brand.
6. Children's Privacy
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
CONELLY does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our app, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.
7. Your Data Protection Rights (GDPR & CCPA)
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we erase your personal data under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
- The right to object to processing: You have the right to object to our processing of your personal data.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
9. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
- Email: chadnconnell@gmail.com
- Website Contact Page: conelly.web.id/contact